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English, German

Experience Designer UX/UI/UR (all Genders)

Vienna, Austria/ Graz, Austria/ Wels, Austria


About the company

IBM iX – It’s never been a better time to be a creator.

We are a consultancy, digital agency, design studio, and tech company all rolled into one. Our 1,200+ experts in DACH and Croatia guide people, brands, and organisations in an agile and collaborative way: from analysis and concept via business case, design vision, and MVP development to roll-out and operations. We believe “Good Experience is Good Business”. That’s why we put human experiences first in everything we do. Together we help to shape a sustainable future: with digital products, services, and experiences that connect people.

We are looking for a skilled Experience Designer with a focus on UX, UI or Research who will create meaningful digital experiences that really help users and effectively differentiate our clients’ products. Someone who will, together with our customers, look past the obvious and put the focus on humans. If you find yourself in this description, keep reading!

Job Description

  • You are responsible for the Design of new digital platforms and services by creating effective and inspiring experiences that are on-brand, and at the same time differentiating from alternatives. 

  • You identify relevant customer needs and business goals, and you make requirements, opportunities and problems tangible – in the form of Scenarios or User Flows. 

  • You are familiar with using qualitative user research methods, such as interviews, shadowing, usability tests and focus groups, and you can conduct them by yourself if necessary – in person or remotely, moderated, or unmoderated. 

  • You live the “Design Thinking” mindset and together with an interdisciplinary team of colleagues, customers and users, you generate useful and relevant human-based solutions. 

  • You translate your insights into useful and usable experiences, and you communicate your ideas clearly and understandably to your agile team members – such as product managers, designers, and developers. 

  • You know the relevant everyday design tools, and you are familiar with rapid prototyping methods – from paper sketches to functional click dummies. 

  • You support the team with customer development and pitches, and you contribute ideas for ongoing improvements, both in our ways of working and in our agency culture.


  • You have a strong portfolio of diverse work that demonstrates your craftsmanship, but also your solid design process and understanding of technical feasibility. 

  • You work independently and take responsibility, but you are also willing to accept feedback from users, customers, stakeholders, design leads or your team as part of a design critique. 

  • You can present your work well and have strong arguments for your design decisions. 

  • You have an intrinsic interest in continuing to grow and learn – be it in related disciplines, new technologies or within the domain of your clients. 

  • You have no problem getting involved with other people in interviews or workshops and taking the perspective of your users and customers. 

  • Through your analytical mindset, you are used to questioning known views and understanding the needs and mental models of others. 

  • You are positive and proactive, and you enjoy creating great results together in a diverse, international team.


Coaching, Flexibel Working Hours, Academy & Co., Discount programs, Health & Fitness, Teamevents

We offer you a salary above minimum wage in keeping with the market. For legal reasons we would like to state that the minimum gross annual salary set by the collective bargaining agreement (KV) is EUR 36.890.

Work With Us

Thank you! We'll be in touch.

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