Sales

English, German

Senior Account Manager (all Genders)

Vienna, Austria

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About the company

CELUM is one of the world's leading providers of file management, product content management and transparent collaboration solutions for marketing teams. With around 100 employees and its established cloud software product CELUM ContentHub, the company has dominated the digital asset management market for 15 years and offers CELUM WorkRooms, a SaaS solution that revolutionizes task, file and share management in marketing teams. More than 900 of the most well-known companies, including Lidl, Pernod Ricard, SKANSKA, SCOTT Sports, CLAAS, 3M, Hipp, FC Bayern Munich, voestalpine or STO Group, are among CELUM's worldwide customers. Owner-managed since its foundation in 1999 and with locations in Vienna, Linz and Munich, CELUM combines start-up spirit with traditional values such as sustainability and the consistent pursuit of long-term goals. The ultra-modern headquarters and software development center in Linz is one of the most spectacular office buildings in the country and combines future-oriented, ecological architecture with traditional, alpine features. CELUM helps its clients emerge victorious in the digital, content-driven competition for customers and enables marketing teams to achieve new levels of effectiveness through transparency in collaboration.

Why you will have a real impact

As our Account Manager your main responsibility is developing strong, long-term and trusting relationships with CELUMs customers. You know how to meet ambitious individual and team-wide sales quotas and collaborate with our sales team to achieve thouse while keeping our clients satisfied and happy with our solutions.

Job Description

  • Serve as the lead point of contact for all customer account management matters. 

  • Ensure the timely and successful delivery of our solutions according to customers needs. 

  • Develop new business with existing clients and identify areas of improvement to meet the customers needs as well as sales quotas. 

  • Lead, orchestrate & coach virtual teams to execute satisfaction strategy have a constant learning mind-set.

Requirements

  • Have a background in Customer success, Account Management or delivery is a plus. 

  • Have executive communications, engagement and influence have 5+ years experience of selling to or consulting with customers. 

  • Have experience to lead multi-cultural, diverse and remote teams across different disciplines.

  • Have a proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions. 

  • Can effectively navigate through ambiguity and complexities related to client management. 

  • Embody “we-before-me” and the “customer first” mindset that delivers long term success over short term returns. 

  • Have the feeling that your English is the cream of the crop, you know we mean the yellow of the egg. And you are also fluent in German. 

  • Have a good sense of humour. Please!

Benefits

free parking spaces, quite probably the most beautiful and awesome offices in Austria, minimum annual gross salary of EUR 50, 000 OTE, electric stand-up desks, fully climate-controlled offices, only latest generation hardware to work on, room to personally evolve, time to learn as an expert in your field, opportunities for the conferences and education that YOU want, epic parties, company trips, hikes and sports events, a couple of lakes to chill out in the neighbourhood

We are...

a crazy bunch of people from all over the world who build amazing products, party hard and have a lot of fun at both.

living for appreciation and growth through learning.

able to give and receive constructive feedback and collaborate with others to reach mutually agreeable outcomes.

solving problems and developing efficient solutions.

straight shooters because honesty and boldness are our middle names.

funny, well we try to be, most of the time, kinda. Honestly, we are funny. We swear!

Work With Us

Thank you! We'll be in touch.