Business Operations Manager (all Genders)

Berlin, Germany


About the company

As a partner for global brands rolling out and operating digital solutions across their organizations, we offer a broad range of specialized services from hands-on support to rollout- and change management. We achieve hands-on global implementation, successful adoption of digital solutions, acceleration of digital operations, and fast, flexible and immediate relief within multi-national corporate organizations. At ctrl QS we are at the forefront of corporate digital transformation. Located in the heart of Berlin, we work with some of the world’s top global brands in close and trustful relationships. Working with ctrl QS, you will experience a fast paced, service-oriented and dynamic environment, combining the highest professional and quality standards while being part of an agile, collaborative, and multicultural team of about 170 employees from over 40 nations. We are continuously learning and growing, offering careers in a wide variety of directions with the possibility to develop and take on new responsibilities quickly. Our success is based on sustainable and healthy growth and we put our team, values and client experience first.

Job Description

  • You will ensure all internal systems and processes operate smoothly and align with our quality standards by overseeing daily operations and proactively addressing potential issues

  • You will establish KPIs and conduct quality assessments

  • You will build and optimize business processes that meet our business objectives and ensure compliance to maximize efficiency

  • You will monitor financial data and propose solutions to improve profitability

  • You will coordinate with the HR department to ensure our hiring plans meet our business needs

  • You will analyze and bring together the needs of both external and internal stakeholders to integrate them into our strategic plans and help our business grow.


  • You have 2-3 years working experience in the digital with strategic management / consulting and / or agency background

  • You are independent & structured with good Microsoft Excel and PowerPoint skills and a great comprehension of figures and data visualization

  • You are excited to make an impact within a growing organization in a fast-paced international environment by being proactive, engaged and a target-oriented communicator in English (German is a plus)

  • You are willing to thrive within a transparent and constructive feedback culture by applying critical thinking and solution-oriented mindset.


Opportunity to Shape, Beautiful office in the heart of Berlin, Fresh fruits, Weekly breakfast in our clubhouse, Yoga classes, Team & company events, Hybrid way of working, Healthy work-life balance, New challenges every day, Free Snacks, Free Coffee, Free mindfulness and body movement sessions, Annual christmas party, Birthday celebrations, Corporate benefits membership, Dog-friendly office, Unlimited access to LinkedIn Learning + Academy in general, Playing corner in case children come over, Buddy program

Work With Us

Thank you! We'll be in touch.