Consulting

English, German

(Senior) Digital Consultant – eCommerce (all Genders)

Vienna, Austria/ Graz, Austria/ Wels, Austria

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About the company

IBM iX – It’s never been a better time to be a creator.

We are a consultancy, digital agency, design studio, and tech company all rolled into one. Our 1,200+ experts in DACH and Croatia guide people, brands, and organisations in an agile and collaborative way: from analysis and concept via business case, design vision, and MVP development to roll-out and operations. We believe “Good Experience is Good Business”. That’s why we put human experiences first in everything we do. Together we help to shape a sustainable future: with digital products, services, and experiences that connect people.

Job Description

  • As a consultant, you advise our customers across the entire eCommerce funnel. 

  • You are responsible for the conception of business features along the value chain. 

  • Thereby you accompany and advise our customers in requirements engineering and in all questions around the broad eCommerce product portfolio. 

  • You will be responsible for evaluating, developing and optimizing requirements. 

  • Thereby you also identify and communicate possible alternatives work-arounds and quick-wins. 

  • You work closely with our development teams to ensure that we deliver the customer’s vision end-to-end. 

  • In parallel, you support the key account management in customer meetings, as well as in the preparation and follow-up of meetings up to board level. 

  • You skillfully lead the customer and build a trusting relationship in which you continuously advise and develop your customer.

Requirements

  • You have a proven knowledge and hands-on experience in eCommerce. 

  • You are experienced in at least one eCommerce platform (at best SAP CX). 

  • You have a basic understanding of related technologies and platforms: CMS, PIM, Analytics, SEO, DAM. 

  • You already worked in an agile environment or with an agile framework. 

  • You have a creative mindset and your presentation skills set you apart: you can explain complex topics in an understandable way. 

  • You are a strong communicator with fluent German and English skills (at least C1) in spoken and written language.

Benefits

Coaching, Flexibel Working Hours, Academy & Co., Discount programs, Health & Fitness, Teamevents

We offer you a salary above minimum wage in keeping with the market. For legal reasons we would like to state that the minimum wage set by the collective bargaining agreement (KV) is EUR 3.094.

Work With Us

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